Managing Services
Market Trends
The economic downturn is driving businesses to seek increased efficiences and lower costs but thanks to technological innovations this can often be achieved by making better use of rich media communications to PC's smart phones i pods and even television all for a fraction of what it traditionally cost to distribute media. The use of YouTube and social networking sites by businesses dissemination corporate information for free is growing rapidly.
William Cappelli, research Fellow, Giga Information Group
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